Ascentive Customer Support Grows to Match Customer Demand

Ascentive Software LLC (owners of FinallyFast.com) announced today the launch of a dedicated Customer Support Center (http://www.ascentive.com/support/index.php) to provide customers with a one stop location for Product User Guides, Frequently Asked Questions, solutions to common problems, and a listing of common error messages. The Customer Support Center provides product support for the following Ascentive Software Applications: PC Speedscan Pro, ActiveSpeed, PC Scan & Sweep, Spyware Striker Pro, WINRocket, RAMRocket, Greenlight Guardian, BeAware Home Edition and BeAware Corporate Edition.

To match a rapid increase in demand for our products due to the popularity of our website Finally Fast com and our PC Speedscan Pro application, Ascentive is committed to increasing our support capabilities to enhance our users’ experience.

Customer Service Hours have recently been expanded to include weekend Email and Live Chat Support from 9am - 5pm EST on Saturdays and Sundays. Weekday Customer Support Hours are from 9am – 6pm EST and include support by Phone, Email and Live Chat.

Visit www.FinallyFast.com today for more details.

Ascentive Software launches AscentiveNews.com to keep customers informed

Keeping informed on the latest ways to maintain your PC is essential to having a reliable computer that is ready to go when you need it.

Today Ascentive LLC, with its consumer products PC SpeedScan Pro, ActiveSpeed, PC Scan and Sweep, Spyware Striker and BeAware Monitoring Software, launched a new information website to compliment this blog and help keep customers up to date.

Ascentivenews.com will offer the latest press releases and articles on topics including Ascentive software product updates, Ascentive company news, industry information and updates on FinallyFast.com and related featured sites. Ascentive News also features links to related websites including the Ascentive homepage, the Ascentive Affiliate Blog and the Ascentive Access Center.

Visit www.AscentiveNews.com today for all the latest on Ascentive related news.

Ascentive awarded second Patent Approval from US Patent Office

Ascentive LLC (owners of FinallyFast.com) today announced their approval for a second US Patent. The patent which relates to online privacy protection is for a system that will allow users to rank cookies and web sites as a group in terms of privacy protection and use that to determine privacy settings in terms of sharing cookies with those web sites. For more information please see the following Patent Overview:
http://www.google.com/patents/about?id=rEuGAAAAEBAJ

Ascentive’s previous patent was awarded in March 2009. That patent relates to Internet Security Monitoring and is for a client monitoring application that records and monitors human activity which is then forwarded to a supervisor server over a network. For more information places see the following Patent Overview: http://www.google.com/patents?id=inKWAAAAEBAJ&dq=ascentive